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Random customer testimonials (refresh for more)

“The results far exceed my expectations” – Chris W

As a pro bassist with 28 years experience, I'm pretty comfortable with maintaining and setting up my instruments. However, just recently I've struggled to get them to play exactly how I want them. I was aware of Tonefinder and Rich is local to me, so I decided to let him loose on my number 1 bass to see what he could do.

The results far exceed my expectations and my bass now plays better than it has for a long time!! Rich explained every detail of what he had done and made sure I was completely happy with his work.

Happy would be an understatement! I'm ecstatic with the service I received and Rich was even happy to comply with my strict deadline request.

I have 6 more basses that will be getting the Tonefinder treatment as soon as possible and I look forward to a long relationship with Rich and Tonefinder.

Chris Wood

Artful
Archie Bell
Glenn Jones
The Lovetown Allstars

http://chriswoodbass.com/

Update - Chris has written a fantastic post over on his website about the work he's had done at Tonefinder. Head here to read more. Thanks Chris.

Chris Wood Session musician and teacher

“A truly remarkable service at an outstanding price!”

There is always that nagging feeling when you buy a piece of second hand guitar gear that, although you may have got a killer deal, it just isn't performing as it should. For me this feeling was compounded when I purchased a Marshall JCM900 SLX and after 2 practises the input socket had begun to fail and it just didn't seem to be producing the power you would expect of a 100watt valve amp.

In a bid to rectify any problems I was pointed in Rich’s direction by my father whom had recently had a Hank Marvin Burns expertly set up by Rich. A quick phone call later and within the hour I had taken my amp to Rich to discuss possible problems and subsequent options. It was decided the best way forward was to service the amp, replace the jack and re-valve the amp.

After leaving the amp with Rich I received a phone call a few hours later, thats when the panic set in… Has something else gone wrong? But my panic was misplaced, the SLX is somewhat of a unique beast and Rich had phoned to say he had done some research and talked to other techs regarding my amp and suggested the use of a different brand of valve to ensure I got the high gain results I wanted, advising me of the difference between the original choice of valves and the new one.

A week later and I’ve got my SLX back and I couldn’t be happier. It is a completely different beast than when I dropped it off and is everything I had originally hoped it would be! It sounds fantastic and the level of care that went into the work is unquestionable. It’s also great to be kept up to date by Rich’s tracking system which allowed me to know what and when was going on with my amp.

A truly remarkable service at an outstanding price! Thanks Rich!

Luke V

Lonely Dakota

Luke V

“YOU ARE THE F*CKING PICKUP MASTER”

Martin D had me make a set of Peter Green humbuckers for him. Here's what he had to say after he got is guitar back from having the pickup set fitted.

Hi just got my guitar back with your pick ups in. YOU ARE THE FUCKING PICK UP MASTER! The clarity is amazing, so happy with them. The guitar always looked good now it sounds even better. My brother poo-poo'ed the idea, wait while he comes round I'm gonna bust his mother loving ear drums! I will be championing your wares to anyone who will listen to me, thanks matey.

Martin D

“You weaved your magic and now it sings…”

Hi Rich, I just wanted say how lucky it was to find you for the rewire, coil wind and set up of my son Andy's old Audition hollowbody guitar.

I really thought we'd seen the last of it until we stumbled across you on Google purely by chance. What a lucky break. You understood exactly what we wanted and were honest about what could expect within a fairly tight budget.

You rewound the dead coil to perfection, completely rewired the electrics, saved the original pots (important) and managed to fit a new bridge where the previous owner had glued and screwed the old one.

Now, why was it important to reuse as many of the 1970's parts as possible from such a budget guitar? Well, before it fell apart it sounded great and was Andy's pride and joy, like a third arm. When it "died" he thought he had lost that lovely tone forever. You said reusing parts rather than buying new would help keep that original tone. To be honest, I don't know anything about guitars and I thought perhaps you were just trying to keep the cost down for us...but when he played it, it was like getting an old friend back.

It sounds great again and with a bit of care will stay sounding great for another 40+ years. You weaved your magic and now it sings like the beautiful old girl it is.

Top bloke, highly recommended.

Cheers,

Gary

Gary Y Southampton

“Superb set up and now plays like a dream” – Fender “Jerry Donahue” Signature Telecaster

Just got my JD Tele back from a complete refret. Fantastic job Rich. Really pleased with it. Superb set up and now plays like a dream. Great job thanks.

Martin D Eastleigh

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