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Random customer testimonials (refresh for more)

“A truly remarkable service at an outstanding price!”

There is always that nagging feeling when you buy a piece of second hand guitar gear that, although you may have got a killer deal, it just isn't performing as it should. For me this feeling was compounded when I purchased a Marshall JCM900 SLX and after 2 practises the input socket had begun to fail and it just didn't seem to be producing the power you would expect of a 100watt valve amp.

In a bid to rectify any problems I was pointed in Rich’s direction by my father whom had recently had a Hank Marvin Burns expertly set up by Rich. A quick phone call later and within the hour I had taken my amp to Rich to discuss possible problems and subsequent options. It was decided the best way forward was to service the amp, replace the jack and re-valve the amp.

After leaving the amp with Rich I received a phone call a few hours later, thats when the panic set in… Has something else gone wrong? But my panic was misplaced, the SLX is somewhat of a unique beast and Rich had phoned to say he had done some research and talked to other techs regarding my amp and suggested the use of a different brand of valve to ensure I got the high gain results I wanted, advising me of the difference between the original choice of valves and the new one.

A week later and I’ve got my SLX back and I couldn’t be happier. It is a completely different beast than when I dropped it off and is everything I had originally hoped it would be! It sounds fantastic and the level of care that went into the work is unquestionable. It’s also great to be kept up to date by Rich’s tracking system which allowed me to know what and when was going on with my amp.

A truly remarkable service at an outstanding price! Thanks Rich!

Luke V

Lonely Dakota

Luke V

“Thanks again for your care and attention and quick turnaround.”

Russ contacted me regarding a Marshall 2266C which had zero output. After some fault finding, replacement tubes and a thorough testing the amp was returned to Russ. Later on that evening I received a very kind email from him so here's an extract:

"Hi Rich, just a quick note to say the Marshall survived my first hour of noodling after your TLC, and sounds great. Thanks again for your care and attention and quick turnaround."

Russ H

The Ol’ Quacker – Single coil pickup

“Well……They’re bright and chimney, clear and precise, and they make the (brand name removed) pickup sound like cheap sh*t. Well done!”

Pete G Holbury

“I have to say….You’re an absolute genius” – Custom pickups

"I spent a number of months searching the net for a set of John Mayer signature pickups as over many years of session work, his sound was one I couldn't achieve.

I contacted Rich a few months ago with what I wanted and I left him to his work and I wasn't disappointed. The pickups themselves I can't find a single fault with. They have a very warm mid but keep the springy sound of my Fender Strat so they're perfect for what I wanted. They have an amazing clean sound but they really achieve the ultimate blues tone with a bit of gain. Rich knows what he's doing and does it well, I would recommend Tonefinder to anyone looking for the perfect tone."

Sion Cardiff

The “TFC” – Single coil pickup

"The TFC pickups I tried out for Rich were a very pleasant surprise indeed. Each had a well rounded and defined tone that responded really well to all the styles of music that I play. The neck and middle pickups both had a warmth about them without losing their clarity and 'glass' and the bridge pickup was, although bright and attacking, not too over-zealous and would certainly suit those looking for a sharp sound for their solos, helping them cut through the mix. In fact these pickups were so good I'm not giving them back. Sorry Rich!"

Mike W Cosham

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